APU Student Handbook
In this section

Last Revision: January 30, 2024

Maintaining Your Contact Information

APUS will use the following methods to communicate with you:

  • Email
  • Personal Email
  • MyCampus Email
  • Phone (home/mobile)
  • Text Message (mobile)
  • eCampus Alerts
  • Announcements in the classroom
  • Notifications via your University-sponsored mobile apps

While in class, your instructors will communicate with you using your MyCampus email address. You can access your MyCampus email via the Office 365 tool, which is on the home page of all courses. Logging onto MyCampus email requires a username, password, and a second identity verification means via a mobile phone or other phone.

Per university information security policy, you cannot establish automated rules in your MyCampus account to automatically forward email to a personal or business account. You can manually forward single emails.

You are expected to regularly access, read, and respond as necessary to communications sent by the university. This is to ensure that our offices can communicate with you regarding pending academic actions, document requirements, financial alerts, engagement opportunities, etc. There will be times when the communication you receive is time-sensitive and may require action on your part.

You are required to maintain current contact information in your student record as long as you are an active student. You may update your contact information via the Edit Profile link in the dropdown next to your name at the top of your eCampus.

You will receive emailed invitations to share your feedback with us through various surveys about your experiences with the university, your needs as a student, etc. Although you are required to receive the emailed survey invitations, participation in a survey is voluntary. We value and encourage your participation in our surveys, as your feedback plays a significant role in our continuous improvement processes. If you have any questions about the survey process, please contact [email protected].

If you are disenrolled or have graduated, and do not wish to have APUS contact you again, you may submit a Do Not Contact request by emailing us at [email protected]. Doing so will remove your email addresses from our student record system so that you no longer receive any emails from the university.