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APU Student Handbook
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Last Revision: January 30, 2024

Ordering and the Release of APUS Transcripts

To ensure accurate updates to your transcript, it is recommended that you observe a 24-hour waiting period before placing an order for your transcript. The waiting period should follow any of the following events:

  • The posting of a final grade to your academic plan.
  • The successful conferral of your academic program.
  • The completion of your transfer credit evaluation.

Ordering Instructions:

All requests for transcripts must be placed through your ecampus. In the event that you have forgotten your student ID or password, please refer to the following links or contact our Student Services team [email protected] or by calling 877-468-6268 ext. 4000.

Student ID Recovery: https://login.apus.edu/padsts/ForgotUserID
Password Recovery: https://login.apus.edu/padsts/ForgotPassword

Current Students: Once you have logged in to your account, navigate to the Academic Plan & Forms tab, then under the University Forms column, select the Order APUS Transcripts link.

Alumni: Once you are logged in, navigate to the Alumni Services tab, then under the University Forms column, select the Order APUS Transcripts link.

You will be directed to our transcript ordering portal, where you will be prompted to create a Parchment Learner account. From there you will be directed through the ordering process.

Please contact [email protected] for further assistance.

Fees: 

  • Unofficial eTranscript: $5
  • Official eTranscript: $10
  • Official Paper Transcript: $20
  • Expedited Paper Transcript: $50      

Order History:

To check the status of a previously ordered transcript, select the Order Transcript button and proceed to the “My Account” on the Parchment website.

Important Notes:

  1. Paper transcripts are mailed the same date if the order is placed prior to 2:00PM ET, otherwise they are mailed the following business day.
  2. You will not be able to order an unofficial or official transcript if one of the following is not true:
    • Completed an APUS Course
    • Withdrew from an APUS Course after the 1st week
  3. You will not be able to order an official transcript if you have an Incomplete record status. You are required to submit all your required admission documents listed in your Document Log to have a Complete record status. Please contact [email protected] for further assistance.
  4. If you conferred multiple degrees in the Technical Management Program (Bachelors, Associates, and Undergraduate Certificate) you must email your request for a transcript to [email protected].
  5. Occasionally military/government computers will prohibit the successful submission of transcript request. It is recommended that all transcript requests are submitted using a personal device connected to a personal internet connection. You will receive a confirmation email once your request has been successfully submitted.
  6. Due to recent security upgrades on military and government servers, the email notification containing instructions and the link to download an etranscript may not be received. Please discuss with the recipient.
  7. Upon completion of your Transfer Credit Evaluation for a new program, your updated TCE will not appear on your transcript until one of the following have occurred under the new program:
    • Completed an APUS Course
    • Withdrawn from an APUS Course after the 1st week

Transfer Credit

Upon completion of your Transfer Credit Evaluation for a new program, your updated TCE will not appear on your transcript until one of the following have occurred under the new program:

  • Completed an APUS Course
  • Passed an APUS competency exam
  • Withdrawn from an APUS Course after the 1st week

Degree Conferrals

Degree conferrals will appear on your transcript only AFTER the actual conferral date of your degree. We cannot post conferrals prior to the official conferral date. It is recommended that students wait 24 hours after their conferral date to order a transcript to ensure the conferral date has been posted to the transcript.

Transcript Display

APUS transcripts do NOT include any of the following information:

  • Dropped courses (DP grades)
  • Academic Probation
  • Academic Suspension
  • Notation of any Disciplinary Action
  • Retaken course grades for courses that have been retaken after August 2008
    • These course grades will appear as “R” on your transcript but will continue to show as the original grade on your personal academic plan and individual grade reports in your student portal.

Exceptions to APUS Transcript Release Policy

Teachers Summer Workshop

One official transcript will be issued, at no charge, upon request if you are a student who has completed a course that falls under “Teachers’ Summer Workshop,” (for example, HIST680 – Special Topics) without requiring your admission record to be complete if these courses were taken under non-degree-seeking status.