Last Revision: October 26, 2023
Shipping of Diplomas
Once you receive final clearance for your program, you will be scheduled to have your degree conferred during the next conferral or award date listed in the Application Deadlines section.
In order to receive final clearance, it is necessary to have cleared all audits on your graduation checklist. This includes:
- Financial Audit
- Library Materials Audit
- Any Required Financial Aid Exit Counseling
Within two weeks of your degree conferral, your digital diploma will be emailed to the primary email address on your student record. Within six weeks after your degree conferral, your diploma will be mailed to your mailing address on your student record. Please allow an additional 30 days for international shipments.
You may check the status of your diploma shipment by using the “track delivery” link located on your Parchment Award learner account. If you have not received your diploma within 6 weeks of your conferral date, please send an email to [email protected] for additional information.
Diplomas contain the following information
- Your Student Name as you listed on the graduation application - Please Note: Only your legal name may appear on the diploma. No titles or ranks will be included. If your legal name has changed since applying to the school, you must update your student record by providing legal documentation of the name change to [email protected].
- The APUS institution you attended (American Military University or American Public University).
- Your degree program level and program name (Concentrations are not listed on the diploma).
Copies of the Diploma
You may place orders for additional copies of your final diploma prior to or after your conferral date. The cost of each additional diploma is $35. To place an order for an additional diploma, use the Additional Diploma Request Form located in the FORMS menu in your ecampus portal. Additional diploma orders will not be sent out until after your degree has been conferred.
You will be notified by email at the time of academic clearance and final clearance reminding you to confirm or update your email and mailing address on your student record.
If we need to reship your diploma because your mailing address in your record was not current, please submit the Additional Diploma Request Form for reshipment of your diploma. You will be responsible for paying the $35 fee, which will be used towards the cost of materials and reshipment.
Note: Please allow up to 6 weeks for processing AFTER we receive your payment confirmation. If your payment confirmation is received after the 4th of the month, please allow an additional 2 weeks for processing. A digital diploma is also provided with each additional diploma request order.
Questions regarding the shipment of your diploma should be directed to [email protected].