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School of Arts, Humanities & Education

Design Thinking

Online Graduate Certificate in Design Thinking

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Program Requirements Related Programs Admission Requirements Paying for School

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$0 Application Fee
$0 Transfer Credit Evaluation
0 Entrance Exams
No GRE/GMAT Required

About This Program

Note: This certificate is not currently available for admission.

Design thinking fosters innovation and helps organizations understand the needs and behaviors of their customers/users. By enrolling in the design thinking certificate program at American Public University (APU), you will develop a framework for leading effective, data-driven change to meet the needs of both an organization and its customers and users.

This online graduate design thinking certificate prepares you to create a specialized toolkit for collecting, analyzing, and explaining human needs and behaviors that are critical to organizational and product or service success.

Coursework includes both theory and application, particularly as it relates to a professional or personal challenge you wish to approach with design thinking. Research methods involving participant observation, focus groups, interviews, and surveys are explored.

What You Will Do

  1. Describe how design thinking fosters innovation and transformation
  2. Identify the role leadership plays in developing strategies and managing organizational change
  3. Compare different ways to collect customer/user needs and experiences
  4. Assess risk, cost, and benefits of data-informed solutions to organizational challenges

Program at a Glance

Number of Credits
15
Transfer up to 9 credits
Cost Per Credit
$425 | $250*
*with military grant
Save with one of our many grant options
Courses Start Monthly
Online
and vary from 8 to 16 weeks

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Program Requirements Printable Catalog Version

Must take all courses for this section.

Course ID: 5268

|
Today’s global business environment is complex and ever-changing. Change is now a constant and driving change can be a difficult leadership task. This course is designed to help leaders proactively lead change. Students in this course will learn strategies to effectively assess potential drivers of change, facilitate the implementation of change, and become a change agent in an organization by propelling momentum toward positive results. Students will practice skills to move ideas toward results, combat organizational and employee complacency, and overcome resistance to change.
Registration Dates Course Dates Session Weeks
03/27/23 - 09/01/23 09/04/23 - 10/29/23 Summer 2023 Session D 8 Week session

Course ID: 5346

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This course examines the concepts of consumer behavior in the marketplace. Behavioral aspects of the marketing process from manufacturer to consumer are considered. Consumers’ actions during the search, purchase, use, and evaluation of products and services to fulfill needs are explored. This course illuminates how marketers can use the concepts of consumer behavior to influence individuals’ purchases of products and services.
Registration Dates Course Dates Session Weeks
03/27/23 - 09/01/23 09/04/23 - 10/29/23 Summer 2023 Session D 8 Week session

Course ID: 5357

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Organizations and businesses face a changing social landscape in which their products and services are inextricably linked with the needs of the people who create and consume those products and services. Stakeholders looking to innovate and seize opportunity, or needing creative solutions to challenges, must thoughtfully integrate knowledge and tools from different disciplines to strike a balance between what is feasible from the organizational perspective and what is needed from the consumer perspective. For stakeholders facing multifaceted challenges, design thinking is an important process and tool that supports creative innovation and user-focused solutions. Students in this course will become familiar with design thinking as an approach and tool, learning how to apply it to their professional and personal goals.
Registration Dates Course Dates Session Weeks
01/30/23 - 06/30/23 07/03/23 - 08/27/23 Summer 2023 Session B 8 Week session
04/24/23 - 09/29/23 10/02/23 - 11/26/23 Fall 2023 Session B 8 Week session

Course ID: 5358

|
Design thinking is an approach that helps bridge organizational needs and consumer needs, with deep focus on consumer-driven data that informs innovation and practice. Students learn how to apply design thinking principles through work on case studies as well as application to an issue in their field of study or career. This course focuses on building mixed methods research skills like participant observation, focus groups, interviews, and surveys - to create and test data-informed solutions, and report findings to organizational stakeholders. (Prerequisite: SOCI530)
Registration Dates Course Dates Session Weeks
02/27/23 - 08/04/23 08/07/23 - 10/01/23 Summer 2023 Session I 8 Week session
05/29/23 - 11/03/23 11/06/23 - 12/31/23 Fall 2023 Session I 8 Week session

Course ID: 5359

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This course focuses on an applied project related to the student’s major field of study or career path. Integrating knowledge and skills from the other courses in the design thinking graduate certificate will be critical in this course. Students will identify a multi-faceted problem or challenge that they want to address from a design thinking perspective, collect and evaluate stakeholder insights and data, and then design and assess multiple solutions. (Prerequisite: SOCI531)
Registration Dates Course Dates Session Weeks
03/27/23 - 09/01/23 09/04/23 - 10/29/23 Summer 2023 Session D 8 Week session
06/26/23 - 12/01/23 12/04/23 - 01/28/24 Fall 2023 Session D 8 Week session

Courses Start Monthly

Next Courses Start Aug 7
Register by Aug 4
Apply Now Request Info

Admission Requirements

  • All APU master's degree/graduate certificate programs require a bachelor’s degree (or higher) from an institution whose accreditation is recognized by the Council for Higher Education Accreditation (CHEA®).
  • Please read all graduate admission requirements before applying to this program and be prepared to submit the required documentation.
  • There is no fee to complete the APU admission application. View steps to apply.

CHEA® is a registered trademark of the Council for Higher Education Accreditation. 

Materials Cost

Technology fee: $85 per course | $0 for active-duty military, National Guard members, and Reservists.

Need Help?

Selecting the right program to meet your educational goals is a key step in ensuring a successful outcome. If you are unsure of which program to choose, or need more information, please contact an APU admissions representative at 877-755-2787 or [email protected].

Quality Education Should Be Affordable

So you can focus on the opportunities ahead, without the financial burden of more expensive schools who are not as invested in your success. Learn more about paying for school.

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Disclosures

Maryland Residents learn more about costs, completion rates, median debt, and more.

 

*Cost Per Credit Hour

U.S. active-duty servicemembers, National Guard members, Reservists, and military families, including parents, spouses, legal partners, siblings, and dependents, receive a tuition grant that caps undergraduate, master's degree, and graduate certificate tuition at $250/credit hour. 
See all military student benefits.