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Dr. Wallace E. Boston School of Business

Organizational Crisis Management

Online Graduate Certificate in Organizational Crisis Management

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Program Requirements Related Programs Admission Requirements Paying for School

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$0 Application Fee
$0 Transfer Credit Evaluation
0 Entrance Exams
No GRE/GMAT Required

About This Program

From natural disasters to product recalls to a global pandemic, many types of crises can cripple an organization. American Public University (APU) offers a graduate certificate in organizational crisis management that covers concepts and activities from the organizational leader’s perspective.

Featuring crisis management courses online, APU’s program examines organizational change, risk management, organizational processes related to crisis management, and leadership roles in crisis management.

APU’s program aims to help leaders safeguard organizational processes, protect their people, and minimize risk.

This program is unique and distinct from emergency and disaster management training. It has professional application for leaders and consultants in multiple areas, including business, healthcare, and government.

What You Will Do

  1. Establish crisis management communication protocols
  2. Recommend organizational crisis planning strategies
  3. Evaluate continuity planning processes
  4. Explain how poor crisis planning impacts the organization
  5. Describe the role of leadership in organizational crisis management
  6. Identify strategies for leading change in organizations

Program at a Glance

Number of Credits
12
Transfer up to 9 credits
Cost Per Credit
$425 | $250*
*with military grant
Save with one of our many grant options
Courses Start Monthly
Online
and vary from 8 to 16 weeks

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Program Requirements Printable Catalog Version

Must take all courses for this section.

Course ID: 2684

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This course examines the variables involved in crisis planning, communication, and management. To do so, we must consider the organization's vulnerabilities, the environment in which it thrives, the stakeholders who can influence its operation and the strategies best suited to maintaining or enhancing its reputation. The media plays a crucial role in crisis management, and we will discuss this factor throughout the course. We will consider how the media acts as a catalyst as well as an intermediary in this process. Some of the questions that will arise will be: Is the relationship inherently antagonistic? Should it be? By the conclusion of the course, participants should have developed a deeper understanding of the range of crises facing organizations, an enhanced appreciation of communication tactics that can be brought to bear in such situations and a greater familiarity with the historical antecedents of current crises.
Registration Dates Course Dates Session Weeks
12/26/22 - 06/02/23 06/05/23 - 07/30/23 Spring 2023 Session D 8 Week session
01/30/23 - 06/30/23 07/03/23 - 08/27/23 Summer 2023 Session B 8 Week session
02/27/23 - 08/04/23 08/07/23 - 10/01/23 Summer 2023 Session I 8 Week session
03/27/23 - 09/01/23 09/04/23 - 10/29/23 Summer 2023 Session D 8 Week session
04/24/23 - 09/29/23 10/02/23 - 11/26/23 Fall 2023 Session B 8 Week session

Course ID: 5269

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This course will examine leadership’s role in a time of crisis. The student will learn effective decision-making strategies and reaction strategies leaders should employ during crisis situations. The student will differentiate the types of leadership models to engage in an emergency environment. This course delivers examples on how to adapt to unique situations as well as prioritize procedures during these situations. The areas of contingency planning and disaster preparedness are also covered.
Registration Dates Course Dates Session Weeks
01/30/23 - 06/30/23 07/03/23 - 08/27/23 Summer 2023 Session B 8 Week session
04/24/23 - 09/29/23 10/02/23 - 11/26/23 Fall 2023 Session B 8 Week session

Course ID: 5270

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This course examines risk management as one of the key responsibilities of leaders. Students will learn to define risk management, best practices for measuring risk and threat assessments to guide organizational response. The course will look at leadership’s role in developing strategies to strengthen approaches to external and internal risk.
Registration Dates Course Dates Session Weeks
01/30/23 - 06/30/23 07/03/23 - 08/27/23 Summer 2023 Session B 8 Week session
04/24/23 - 09/29/23 10/02/23 - 11/26/23 Fall 2023 Session B 8 Week session

Course ID: 5271

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This course explores the critical concepts and processes found in crisis management. The student will be able to illustrate the components required in evaluating and developing plans for crises and disasters at the organization and community level. Techniques for organizational planning with consideration of comprehensive emergency management regulatory requirements for crisis response planning will be covered. Students will create a crisis management plan as their final project.
Registration Dates Course Dates Session Weeks
01/30/23 - 06/30/23 07/03/23 - 08/27/23 Summer 2023 Session B 8 Week session
04/24/23 - 09/29/23 10/02/23 - 11/26/23 Fall 2023 Session B 8 Week session

Courses Start Monthly

Next Courses Start Jun 5
Register by Jun 2
Apply Now Request Info

Admission Requirements

  • All APU master's degree/graduate certificate programs require a bachelor’s degree (or higher) from an institution whose accreditation is recognized by the Council for Higher Education Accreditation (CHEA®).
  • Please read all graduate admission requirements before applying to this program and be prepared to submit the required documentation.
  • There is no fee to complete the APU admission application. View steps to apply.

CHEA® is a registered trademark of the Council for Higher Education Accreditation. 

Materials Cost

Technology fee: $85 per course | $0 for active-duty military, National Guard members, and Reservists.

Need Help?

Selecting the right program to meet your educational goals is a key step in ensuring a successful outcome. If you are unsure of which program to choose, or need more information, please contact an APU admissions representative at 877-755-2787 or [email protected].

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*Cost Per Credit Hour

U.S. active-duty servicemembers, National Guard members, Reservists, and military families, including parents, spouses, legal partners, siblings, and dependents, receive a tuition grant that caps undergraduate, master's degree, and graduate certificate tuition at $250/credit hour. 
See all military student benefits.