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Welcome to the APUS Help Center
  

Selecting Your Refund Preference Through BankMobile Disbursements

The university delivers your refund with BankMobile Disbursements, a technology solution powered by BMTX, Inc. Visit this link for more information: https://bankmobiledisbursements.com/refundchoicessso/.

Note: If you have an existing BankMobile Disbursements profile and need to change your email address, you must make this change with our school and BMTX, Inc. 

To change your primary email address on file with our school, complete the following steps.

  1. Log into your ecampus
  2. Select the change icon next to your name to access the “EDIT PROFILE” option
  3. Select “Edit” Contact Information
  4. Remove the former primary email address on file and add your new email address

Note: Please be sure the new email is valid and accessible. 

If you have an existing BankMobile Disbursements profile and have questions on how to update your email address, please contact BMTX, Inc. directly by visiting: https://bankmobilevibe.com/contact-us/

For additional assistance with financial aid credit balance refunds, contact the university’s financial aid office at finaid@apus.edu or call 855-731-9218 (Mon – Fri 8 a.m. to 9 p.m. and Sat – Sun 10 a.m. to 6 p.m. ET). To view our third-party servicer contract for refund management, click here or for general information visit the BankMobile Disbursements website.