Welcome to the APUS Help Center

Ecampus Login Problems

If you are unable to log into the ecampus, here are a few suggestions to fix the problem before contacting classroom support.

Double-Check Your Student ID and Password

First, make sure your caps lock is off.

If you don’t remember your student login credentials, click the Forgot ID or Password? link. It will take you to a screen that asks a series of questions to verify your identity and help us locate your record.

When your information has been verified, you will receive an email with either the password or ID (whichever you indicated was forgotten). 

Your password or ID will be sent to the email address in your student record, so please keep your contact information on file with the university up to date. 

Check for Announcements about Maintenance

We regularly perform system maintenance to ensure the ecampus, classroom, website, and other systems run optimally. If we have maintenance scheduled, we will post an announcement on the first login screen. The announcement link will provide details on classroom and campus availability during the maintenance period.

If you need additional help, please email [email protected] or leave a voicemail at 877-468-6268, and someone will return your call as soon as possible.