Welcome to the APUS Help Center

Your Username and Student ID Number

Your student ID is a 7-digit number assigned to every student as a unique identifier. It’s connected to your student record, so protect it the same as you do your Social Security number. The ID number is not useful anywhere else and will not transfer with you to any other college.

When you apply to the university, you are asked to create a username and password. If you applied prior to January 15, 2022, your student ID is your username. You will use your username and password to login to your ecampus, classroom, and library. Once you complete orientation, you will receive a student ID number. Please make note of your student ID number and keep it in a secure location along with your username and password.

Your student ID is a 7-digit number assigned to every student as a unique identifier after you complete orientation. It’s connected to your student record, so protect it the same as you do your Social Security number. The ID number is not useful anywhere else and will not transfer with you to any other college. Your student ID number will be used when you conduct any university business. It will be required along with additional information for verification purposes when you submit requests for information over the phone, by email, or in person.

Forgot Your Username or Password?

If you don’t remember your student log-in credentials, click the Forgot ID or Password? link on the log-in screen. It will take you to a screen that asks a series of questions to verify your identity and help us locate your record. When your information has been verified, you will receive an email with either the password or username (whichever you indicated was forgotten).

Your password or username will be sent to the email address in your student record, so keep your record up-to-date. Read Updating Contact Information on File with the University to learn more.