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Dr. Wallace E. Boston School of Business

Employee Relations and Engagement

Online Undergraduate Certificate in Employee Relations and Engagement

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$0 Application Fee
$0 Transfer Credit Evaluation
$0 Textbooks & eBooks

About This Program

Explore techniques to motivate employees with an undergraduate certificate in employee relations and engagement from American Public University (APU).

APU’s employee relations certificate is designed to help you create a work environment that boosts employee morale and productivity. Coursework focuses on organizational change, conflict resolution, motivation, and leadership. 

This online certificate program helps build skills in interpersonal communication, relationship management, and cultural awareness. It also supports managers involved with change management initiatives and those interested in implementing counseling, coaching, and mentoring programs to encourage healthy interaction among coworkers. 

The employee relations and engagement certificate program features faculty who bring real-world experience and knowledge about employee relations and human resource management to your learning.

What You Will Do

  1. Discuss how proactive employee relations strategies lead to organizational success and increase employee morale
  2. Explore how to get buy-in for change management initiatives within organizations
  3. Describe how counseling/coaching/mentoring programs encourage healthy workplace relationships
  4. Identify how to prevent inappropriate or unlawful workplace behavior using employee relations strategies
  5. Develop a custom business model to decrease employee turnover and improve employee communication using learned strategies

Program at a Glance

Number of Credits
18
Transfer up to 9 credits
Cost Per Credit
$285 | $250*
*with military grant
Courses Start Monthly
Online
and vary from 8 to 16 weeks

Program Requirements Printable Catalog Version

Must take all courses for this section.

Course ID: 2968

|
This course focuses on the principles, practices, and processes of dispute and conflict resolution. The course draws on interdisciplinary materials from social science, decision theory, management/labor relations, law, and others. Course curriculum incorporates a review of non-binding dispute resolution strategies such as negotiation and mediation, binding strategies including arbitration, and psychological challenges to overcoming conflict such as cognitive perception biases.
Registration Dates Course Dates Session Weeks
04/26/21 - 10/01/21 10/04/21 - 11/28/21 Fall 2021 Session B 8 Week session
05/21/21 - 10/29/21 11/01/21 - 12/26/21 Fall 2021 Session I 8 Week session
06/28/21 - 12/03/21 12/06/21 - 01/30/22 Fall 2021 Session D 8 Week session
07/27/21 - 12/31/21 01/03/22 - 02/27/22 Winter 2022 Session B 8 Week session
08/31/21 - 02/04/22 02/07/22 - 04/03/22 Winter 2022 Session I 8 Week session
09/28/21 - 03/04/22 03/07/22 - 05/01/22 Winter 2022 Session D 8 Week session

Course ID: 2972

|
This course will explore the historical evolution and current state of employment relations theory. Workplace democracy, the source of workplace conflict, alienation, the evolution of class, collective bargaining, and other issues are discussed from a variety of perspectives. Students will become familiar with terminology and practices such as employee-employer relationships in non-unionized and unionized settings; problems and theories of union organizing, collective bargaining, and contract administration
Registration Dates Course Dates Session Weeks
04/26/21 - 10/01/21 10/04/21 - 11/28/21 Fall 2021 Session B 8 Week session
05/21/21 - 10/29/21 11/01/21 - 12/26/21 Fall 2021 Session I 8 Week session
06/28/21 - 12/03/21 12/06/21 - 01/30/22 Fall 2021 Session D 8 Week session
07/27/21 - 12/31/21 01/03/22 - 02/27/22 Winter 2022 Session B 8 Week session
08/31/21 - 02/04/22 02/07/22 - 04/03/22 Winter 2022 Session I 8 Week session
09/28/21 - 03/04/22 03/07/22 - 05/01/22 Winter 2022 Session D 8 Week session

Course ID: 2934

|
Successful organizations strive to hire the best talent and seek innovative strategies on how to retain them. Leaders attempt to create an environment that is appealing by soliciting feedback on what motivates them to stay. This course examines the field of organizational behavior and the various research strategies in areas such as personality, motivation, values, stress, leadership skills, power bases, and communication. It is designed to explore the attitudes and behavior of leaders and employees.
Registration Dates Course Dates Session Weeks
04/26/21 - 10/01/21 10/04/21 - 11/28/21 Fall 2021 Session B 8 Week session
05/21/21 - 10/29/21 11/01/21 - 12/26/21 Fall 2021 Session I 8 Week session
06/28/21 - 12/03/21 12/06/21 - 01/30/22 Fall 2021 Session D 8 Week session
07/27/21 - 12/31/21 01/03/22 - 02/27/22 Winter 2022 Session B 8 Week session
08/31/21 - 02/04/22 02/07/22 - 04/03/22 Winter 2022 Session I 8 Week session
09/28/21 - 03/04/22 03/07/22 - 05/01/22 Winter 2022 Session D 8 Week session

Course ID: 2928

|
The realities of organizational change affect every individual, every business, and every government. Change and transformation are constants in today's global and technical environment. This course explores theories and concepts which explain how to gain acceptance and buy-in for change management initiatives within organizations. If management and employees accept these changes, the impact will be beneficial and less disruptive to daily operations. Whether the change is as small as the implementation of a new financial system or as big as a plant move across the country, the implementation process necessitates planning and communication to ensure success.
Registration Dates Course Dates Session Weeks
04/26/21 - 10/01/21 10/04/21 - 11/28/21 Fall 2021 Session B 8 Week session
05/21/21 - 10/29/21 11/01/21 - 12/26/21 Fall 2021 Session I 8 Week session
06/28/21 - 12/03/21 12/06/21 - 01/30/22 Fall 2021 Session D 8 Week session
07/27/21 - 12/31/21 01/03/22 - 02/27/22 Winter 2022 Session B 8 Week session
08/31/21 - 02/04/22 02/07/22 - 04/03/22 Winter 2022 Session I 8 Week session
09/28/21 - 03/04/22 03/07/22 - 05/01/22 Winter 2022 Session D 8 Week session

Course ID: 3785

|
The world of work has changed, and new models of leadership are being employed to motivate and empower employees. Successful leaders can connect with their followers, and the relationship begins with the leader's ability to meet subordinates where they are and take them to new levels. This process can be achieved through effective counseling/mentoring /coaching. The course will address techniques employed in promoting confidence, healthy work relationships, and mental stability. Some of the topics discussed include active listening, conflict resolution, motivation and inspiration, constructive feedback, and mapping a course for behavioral change.
Registration Dates Course Dates Session Weeks
04/26/21 - 10/01/21 10/04/21 - 11/28/21 Fall 2021 Session B 8 Week session
07/27/21 - 12/31/21 01/03/22 - 02/27/22 Winter 2022 Session B 8 Week session

Course ID: 2997

|
Independent study enables a student to pursue an academic topic in a field of special interest on a previously approved topic under the supervision of a faculty member and resulting in an academic, practical and/or artistic product. Students are required to prepare a draft proposal of project, and submit to the Program Director, Management for approval prior to registering for the course. Once approval has been obtained, advising department is notified so that student can register for course.

Courses Start Monthly

Next Courses Start Oct 4
Register by Oct 1
Apply Now Request Info

Admission Requirements

  • All APU undergraduate programs require a minimum of a high school diploma or equivalent (i.e., GED).
  • Please read all undergraduate admission requirements before applying to this program and be prepared to submit the required documentation.
  • There is no fee to complete the APU admission application. View steps to apply.

Materials Cost

Technology fee: $65 per course | $0 for active-duty military, National Guard members, and Reservists.

Need Help?

Selecting the right program to meet your educational goals is a key step in ensuring a successful outcome. If you are unsure of which program to choose, or need more information, please contact an APU admissions representative at 877-755-2787 or info@apus.edu.

Quality Education Should Be Affordable

So you can focus on the opportunities ahead, without the financial burden of more expensive schools who are not as invested in your success. Learn more about paying for school.

Consumer Information

Department of Education and State Disclosures

For information on costs, median debt, state licensure requirements and more, view the gainful employment disclosures and the program disclosures for Maryland residents.

 

*Cost Per Credit Hour

To minimize out-of-pocket costs, U.S. active-duty servicemembers, their spouse/dependents, National Guard members, and Reservists receive a tuition grant that caps undergraduate, master's degree, and graduate certificate tuition at $250/credit hour. In addition, a university book grant provides no-cost textbooks and ebooks for all undergraduates and military-tuition-grant-eligible master’s-level students.
See all military student benefits.