This course provides students with a systems-centric view to explore what is seen as today’s best practices in reverse logistics applications in manufacturing, retail and in the military. It includes the nature, scope, practices, procedures and processes of reverse logistics as compared to forward logistics. A practitioner approach is used to explore and examine the management functions and the interrelationships among the components of reverse operational logistics are provided. This course is intended for students and professionals working in logistics, retail business management, general management, transportation management, supply chain management, and corporate and military decision makers.
After successfully completing this course, students will fulfill the following Learning Objectives (LO):
Explain the issues and problems of implementing a reverse logistics system in a manufacturing, retail, or military operation.
Classify the difference between forward and reverse logistics.
Compare and contrast different historical case studies of when a reverse logistics operation was a success and when it was a failure.
Identify best practices of a reverse logistics operation.
Explain how reverse logistics can be used to track and trace goods as returns, recalls, recycling and as waste and the concept of green logistics.
Explain the military and commercial industry history of reverse logistics to its current uses.
Conduct an informal survey of military or manufacturing or retail decision makers, and explain how to appraise qualitative as well as quantitative data and reports in the use of reverse logistics processes.
Explain how to differentiate the financial impact of reverse logistics from financial components within a business environment.
Compare how a real-‐world application of reverse logistics is improving logistics visibility in a military, manufacturing and retail environment
Design an implementation plan to use reverse technology processes and technology within a manufacturing, retail or military organization.
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