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RTMG150 - Retail Organization Fundamentals

Course Details

Course Code: RTMG150 Course ID: 4198 Credit Hours: 3 Level: Undergraduate

Students will define the basics of retail management functions, principles and techniques found in today's marketplace. Students will also explore ideal characteristics and responsibilities of an effective department or store manager ranging from legal and safety scenarios to understanding the role and importance of logistics to various retail establishments. Embedded in this study of retail organization fundamentals is a focus on the individual, as a contributor, their roles and responsibilities in the retail environment. While, the organizational structure of a retail store may vary by the size and type of the business, most tasks involved with operating a retail business are similar. Some exceptions that are studied include the reality that small or independent retail stores may combine many sectors together under one division, while larger stores create various divisions for each particular function along with many layers of management. A small specialty shop may have all of its employees under one category called Store Operations. A large department store may have a robust staff consisting of a manager, assistant manager and sales associates for its Sporting Goods department, Home and Garden, Bed and Bath, and each additional department. Students will have the opportunity to explore these variations.





Course Schedule

Registration Dates Course Dates Session Weeks
05/27/19 - 11/01/19 11/04/19 - 12/29/19 Fall 2019 Session I 8 Week session
06/24/19 - 11/29/19 12/02/19 - 01/26/20 Fall 2019 Session D 8 Week session
07/29/19 - 01/03/20 01/06/20 - 03/01/20 Winter 2020 Session B 8 Week session
08/26/19 - 01/31/20 02/03/20 - 03/29/20 Winter 2020 Session I 8 Week session
09/30/19 - 02/28/20 03/02/20 - 04/26/20 Winter 2020 Session D 8 Week session

Current Syllabi

After successfully completing this course, students will fulfill the following Learning Objectives:
1. Define the basics of retail management functions/principles
2. Identify Human Resource issues and approaches to organizational fundamentals in a retail environment
3. Determine the impact that conflict and unresolved issues have on a retail organization
4. Distinguish between basic retail strategy and organizational planning.
5. Identify varying problems from a risk management standpoint that can impact a retail organization
6. Differentiate problem solving techniques, processes and their applications to fundamental retail management situations
7. Illustrate how to obtain involvement and commitment from others to set in place mechanisms to affect fundamental organizational change in the retail environment
8. Explore ideal characteristics of an effective retail manager
NameGrade %
Introduction Forum 2.00 %
Introduction Forum 2.00 %
Forums 48.00 %
Forum 1 Ideal Characteristics 6.00 %
Forum 2 Organizational Skills 6.00 %
Forum 3 Strategy Challenges 6.00 %
Forum 4 Strategies for Profit 6.00 %
Forum 5 Evaluation and Planning 6.00 %
Forum 6 Risk Management 6.00 %
Forum 7 Problem Solving 6.00 %
Forum 8 Customer Relationship 6.00 %
Assignment 1: Final Paper Topic 5.00 %
Assignment 1: Final Paper Topic (Week 2) 5.00 %
Assignment 2: Final Paper Outline 10.00 %
Assignment 2: Final Paper Outline (Week 4) 10.00 %
Assignment 3: Case Study How to Choose a Location 15.00 %
Assignment 3: Store Location Case Study (Week 5) 15.00 %
Assignment 4: Final Paper 20.00 %
Assignment 4: Final Paper (Week 8) 20.00 %

Required Readings:

Anonymous, (2000). How to be an effective manager. CMA Magazine 74(8), 14.

Kinicki, A., & Fugate, M. (2008). Organizational behavior: Key concepts, skills and best practices. New York, NY: McGraw-Hill.

Book Title:Various resources from the APUS Library & the Open Web are used. Links provided inside the classroom in the Lessons section.
Author: No Author Specified

Previous Syllabi

Not current for future courses.