Course Code: RLMT400 Course ID: 4310 Credit Hours: 3 Level: Undergraduate
This course provides students with a systems-centric view to explore what is seen as today’s best practices in product recalls in manufacturing and retail. There appears to be no one standard set of practices or steps to follow for recalls. Each time a recall is voluntary or is issued by a company or the government, different procedures seem to be followed. This course will examine case studies of recalls from the food and beverage industry, consumer electronics, automotive, toys, and home appliances and furniture. The student will examine these cases to discover a set of procedures or steps that are common and those that are unique. This course is intended for students and professionals working in reverse logistics, retail business management, general management, transportation management, supply chain management, and corporate and military decision makers.
|Registration Dates||Course Dates||Session||Weeks|
|11/30/20 - 04/30/21||05/03/21 - 06/27/21||Spring 2021 Session I||8 Week session|
|02/22/21 - 07/30/21||08/02/21 - 09/26/21||Summer 2021 Session I||8 Week session|
The course will explore issues relating to product and manufacturing recall practices. The student will learn the fundamentals, which include relevant terminology, as well as investigating these particular practices in various industries. After completing the course, the student should be able to:
LO-1 Define product recall and give examples.
LO-2 Discuss the characteristics of the recalls in various industries
LO-3 Discuss the effects of product recalls on an organization.
LO-4 Describe the ways organizations have handled various recalls.
LO-5 Describe the phases of the recall process (i.e. before, during, and after).
LO-6 Discuss the involvement of logistic systems relating to product or manufacturing recalls.
LO-7 Identify reasons for product recalls increasing in the U.S.
LO-8 Discuss organizational procedures in responding to a government agency calling for a recall.
|Forum 1||3.75 %|
|Forum 2||3.75 %|
|Forum 3||3.75 %|
|Forum 4||3.75 %|
|Forum 5||3.75 %|
|Forum 6||3.75 %|
|Forum 7||3.75 %|
|Forum 8||3.75 %|
|Written Papers||40.00 %|
|Week 1: Written Paper||5.71 %|
|Week 6: Written Paper||5.71 %|
|Week 2: Written Paper||5.71 %|
|Week 3: Written Paper||5.71 %|
|Week 5: Written Paper||5.71 %|
|Week 7: Written Paper||5.71 %|
|Week 8: Written Paper||5.71 %|
|Research Paper||30.00 %|
|Week 4: Research Paper||30.00 %|
|Book Title:||Not Just China: The Rise of Recalls in the Age of Global Business-e-book available online, please visit http://apus.libguides.com/er.php to locate the course eReserve.|
|Publication Info:||Palgrave Macmillan|
|Book Title:||Communication and Organizational Crisis-e-book available online, please visit http://apus.libguides.com/er.php to locate the course eReserve.|
|Author:||Seeger, Matthew W. / Sellnow, Timothy L. / Ulmer, Robert R.|
|Book Title:||Various resources from the APUS Library & the Open Web are used. Please visit http://apus.libguides.com/er.php to locate the course eReserve.*|
Not current for future courses.