Course Code: MGMT332 Course ID: 3785 Credit Hours: 3 Level: Undergraduate
The world of work has changed, and new models of leadership are being employed to motivate and empower employees. Successful leaders can connect with their followers, and the relationship begins with the leader's ability to meet subordinates where they are and take them to new levels. This process can be achieved through effective counseling/mentoring /coaching. The course will address techniques employed in promoting confidence, healthy work relationships, and mental stability. Some of the topics discussed include active listening, conflict resolution, motivation and inspiration, constructive feedback, and mapping a course for behavioral change.
|Registration Dates||Course Dates||Session||Weeks|
|01/25/21 - 07/02/21||07/05/21 - 08/29/21||Summer 2021 Session B||8 Week session|
|04/26/21 - 10/01/21||10/04/21 - 11/28/21||Fall 2021 Session B||8 Week session|
After successfully completing this course, you will be able to:
- Evaluate emotional intelligence and its importance in relation to leadership skills.
- Explain the positive benefits of active listening and identify the characteristics of an active listener.
- Describe best practices for providing feedback to subordinates to include well-‐received and actionable advice.
- Assess communication skills and evaluate the benefits of authentic communication based on trust, respect, and honesty.
- Apply effective tools for managing conflict between superiors and subordinates.
In addition to the required course texts the following public domain Websites are useful. Please abide by the university’s academic honesty policy when using Internet sources. Note: Website addresses are subject to change.
The OWL at Purdue
APA Style Homepage
Be A Leader Foundation
|Book Title:||Giving Feedback to Subordinates-E-book available in the APUS Online Library|
|Book Title:||Managing Conflict With Your Boss-E-book available in the APUS Online Library|
|Book Title:||Active Listening-E-book available in the APUS Online Library|
|Author:||Hoppe, Michael H|
|Book Title:||To find the library e-book(s) req'd for your course, please visit http://apus.libguides.com/er.php to locate the eReserve by course #.|
|Author:||No Author Specified|
|Book Title:||Managing Conflict with Peers-E-book available in the APUS Online Library|
|Book Title:||Communicating Across Cultures-E-book available in the APUS Online Library|
|Author:||Prince, Don W.|
|Book Title:||Feedback That Works-E-book available in the APUS Online Library|
|Author:||Weitzel, Sloan R.|
Not current for future courses.