In addition, this course will use web-based open access resources as well as peer-reviewed articles in the APUS Library as required course materials. The citations and/or links for these materials are located below. They will eventually appear in the lessons as well but that is currently underway and may not be completed by the start of class.
WEB SITES: The lessons will provide links to websites and videos to watch; as well as webinars to review.
ARTICLES: You can access the articles directly from links in the lessons (once they are up and running) or by copying the title and pasting it in the search box in the Article Database in the APUS library. The articles are all available in full text.
MAPP 503: Weekly Required Reading and Supplementary Resources
Required Reading/Viewing: Introduction to Digital Government: E-Government vs. E-Governance
Georgescu, M. (2012) “Egovernment: New Perspectives on the Future of Government Digitisation.” Annales
Universitatis Apulensis: Series Oeconomica, 14(2), 369-384.
Shirky, C. (2012) TEDGlobal Talk. “How the Internet will (one day) transform government.” (Watch as part of
Arc.gov. (2008) “E-Governance: Conceptual Framework.” In Promoting e-Governance: The SMART Way
Forward. Report 11 of the Second Administrative Reports Commission. New Delhi.
OECD. (2016) Recommendation on Digital Government Strategies. http://www.oecd.org/gov/digitalgovernment/
Online Services at https://www.texas.gov
U.S. Department of State. (n.d.) “E-Government.” http://www.state.gov/r/pa/wm/egov/index.htm
White House. (n.d.) “Office of E-Government and Information Technology.” Office of Management and
Week 2: Public Relations, Social Media and Digital Communication
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Graham, M, & Johnson A. (2013) “Government Public Relations and Social Media: An Analysis of the
Perceptions and Trends of Social Media Use at the Local Government Level.” Public Relations Journal 7(4),
Ghonim. W. (2015) “Let’s Design Social Media that Drives Real Change.” TEDGlobal. (Watch as part of
Armano, D. (2010) TEDx Talks. “Reinventing Social Media.”
Franco, M., Tursybayeva, A., & Paglari C. (2016). JMIR Research Protocols 5(1): e42. “Social Media for e-
Government in the Public Health Sector: Protocol for a Systematic Review.”
Magro, M. (2012) A Review of Social Media Use in E-Government. Administrative Sciences 2, 148-161.
Pariser, E. (2011) “Beware Online Filter Bubbles.” TED Talk.
Shirky, C. (2012) TEDGlobal Talk. “How the Internet will (one day) transform government.”
Worland, J. (2016) “What to Know about the Dakota Access Pipeline Protests.” Time. October 28.
Zibart, M. (2016) “How to Escape your News Bubble.” January 21. https://extranewsfeed.com/how-toescape-
Week 3: Fiscal Transparency and Accountability
U.S. PIRG Education Fund. (2013) “Webinar for State Officials on Spending Transparency.”
Bernstein, J. (2016) “E-Reporting: Useful Tool or Expanding Big Brother.” Enhesa World Compliance
Intelligence. September. http://www.enhesa.com/flash/e-reporting-useful-tool-or-expanding-big-brother
Advanced Processing and Imaging, Inc. (2016) “Fiscal Transparency: City of Ft. Pierce.”
Bertot, J.C., Jaeger, P.T., & Grimes, J.M. (2010) “Using ICTs to create a culture of transparency: Egovernment
and social media as openness and anti-corruption tools for societies.” Government Information
Quarterly 27(2), 264-271.
Noveck, B. (2012) TEDGlobal. “Demand a more open-source government.”
Ohiotreasurer.gov. (2016) “OhioCheckbook.com.” http://ohiotreasurer.gov/Transparency/Ohios-Online-
Shueh, J. (2015) “Ohio Offers Financial Transparency Statewide.” Government Technology. April 22.
Week 4: E-Performance Reporting
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Muhlhausen, D. (2016) “Evidence-Based Fiscal Discipline: The Case for PART 2.0.” The Heritage
Foundation. Backgrounder #3158 on Budget and Spending. October 27.
Performance.gov. (n.d.) Driving Federal Performance. http://www.performance.gov/ (Explore to complete
Ewoh, E.G. (2011) “Performance Measurement in an Era of New Public Management.” Journal of Emerging
Knowledge on Emerging Markets 3(November), 105-117.
PEW Charitable Trust. (2014) “Evidence-Based Policymaking: A Guide for Effective Government.”
Strategisys. (2016) “OMB’s Program Assessment Rating Tool – PART.” http://strategisys.com/omb_part
United Nations. (2010) “Chapter 6: Measuring E-Government.” In United Nations E-Government Survey
2010. 93-97. https://publicadministration.un.org/egovkb/Portals/egovkb/Documents/un/2010-Survey/Chapter-
Week 5: Citizen Participation and Democracy
Van Der Meer, T., Gelders, D., & Rottier, S. (2014) “E-Democracy: Exploring the Current Stage of Egovernment.”
Journal of Information Policy, 4, 489-506.
Brun, J. (2012) “Time to Upgrade our Democracy.” TEDx Talk. https://www.youtube.com/watch?
Brake, D. (2015) “Open North's Citizen Budget Simulator Boosts Pioneering Citizen Engagement Project.”
Open North. October 13. http://www.opennorth.ca/2015/10/13/open-norths-citizen-budget-simulator-boostspioneering-
Seattle.gov. (2016) “Seattle Participatory Budgeting.” Seattle Department of Neighborhoods.
Van der Meers, T., Gelders, D., & Rotthier, S. (2014) “E-Democracy: Exploring the Current Stage of EGovernment.”
Journal of Information Policy 4, 489-506.
Week 6: Security, Trust and Collaboration
White House. (2012) Federal Information Technology Shared Strategies. May 2. (15 pages, review to
complete forum 6)
Snowden, E. (2014) “Edward Snowden: Here’s how we take back the internet. TED. (watch as part of
Ledgett, R. (2014) “Richard Ledgett: The NSA responds to Edward Snowden's TED Talk.” TED. (watch as
part of lesson)
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Bleiberg, J., & West, D. (2015) “A look back at technical issues with Healthcare.gov.” Brookings Institution.
April 9. https://www.brookings.edu/blog/techtank/2015/04/09/a-look-back-at-technical-issues-withhealthcare-
C-SPAN Mobile Technology Privacy, Industry, and Computer Officials
Joshi, A., & Tiwari, H. (2012). Security for E-Governance. Journal of Information and Operations
Management, 3(1), 254. http://www.bioinfopublication.org/files/articles/3_1_60_JIOM.pdf
U.S. Chief Information Office (CIO). https://cio.gov/agenda/
Williams, K. (2015) “HealthCare.gov faulted for weak cybersecurity.” The Hill. September 24.
Week 7: Best Practices
Vermont.gov. (2014) “Flood ready vermont website marks an eGovernment milestone.” Politics &
Government Business, 36. http://www.egov.com/news/press-releases/2014/12/08/flood-ready-vermontwebsite-
State of Vermont. (2010) Flood Ready. http://floodready.vermont.gov
U.S. Digital Service. (n.d.) Digital Services Playbook. https://playbook.cio.gov/#play1 (explore as part of
Center for Digital Government
Neff, C. (2012) “eGovernment Delivers.” https://www.youtube.com/watch?
v=41SBHZBY6oc&feature=youtu.be (see also http://youtu.be/41SBHZBY6oc)
Week 8: The Future of Digital Government
Bryer, T. (2011) “Online Public Engagement in the Obama Administration: Building a Democracy Bubble?”
Policy and Internet 3(4). 1-22. http://onlinelibrary.wiley.com/doi/10.2202/1944-2866.1135/full
Rutter, T. (2013) “How to make a digital government fit for future challenges – roundup.” The Guardian.
November 19. https://www.theguardian.com/public-leaders-network/2013/nov/19/digital-government-futurechallenges-
Roxana, R., Zingales, N., &�� Calandro, E. (2015) “Crowdsourcing Ideas as an Emerging Form of
Multistakeholder Participation in Internet Governance.” Policy and Internet 7(3), 362-382. Please search for
this title in the APUS Library.
SUNY-Albany. (2016) “The Future of E-Government.” Center for Technology in Government.
Sharma, R., & Panigrahi, P. K. (2015). “Developing a roadmap for planning and implementation of
interoperability capability in e-government.” Transforming Government: People, Process and Policy, 9(4),