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Course Details

Course Details

Course Code: INFO531 Course ID: 2679 Credit Hours: 3 Level: Graduate

This course addresses information systems, to include their nature and role as key management resources. This course covers the information systems infrastructure, to include databases, knowledge management systems, enterprise information portals, telecommunications, the Internet, and wireless technology. It examines the topics of e-commerce, information systems in the global economy, managing global systems, securing information systems, and ethical and social issues in information systems.

Course Schedule

Registration Dates Course Dates Session Weeks
10/26/20 - 04/02/21 04/05/21 - 05/30/21 Spring 2021 Session B 8 Week session
11/30/20 - 04/30/21 05/03/21 - 06/27/21 Spring 2021 Session I 8 Week session
12/28/20 - 06/04/21 06/07/21 - 08/01/21 Spring 2021 Session D 8 Week session
01/25/21 - 07/02/21 07/05/21 - 08/29/21 Summer 2021 Session B 8 Week session
02/22/21 - 07/30/21 08/02/21 - 09/26/21 Summer 2021 Session I 8 Week session

Current Syllabi

A successful student will fulfill the following learning objectives:

  • CO1: Assess the need for information systems in businesses based on the IT management principles for business models.
  • CO2: Differentiate the roles played by systems serving the various levels of management in a business and their relationship to each other.
  • CO3: Assess the impact of information systems on organizations based on industry best practices and IT management principles.
  • CO4: Analyze the relationships among ethical, social, and political issues that are raised by information systems.
  • CO5: Appraise the challenges of managing IT infrastructure and management solutions, including the tools and technologies for providing information from databases to improve business performance and decision making based on IT management principles for business models.
  • CO6: Differentiate how Internet technology supports communication and e-business, and how Internet technology has changed value propositions and business models.
  • CO7: Distinguish the necessary factors, technologies, and specific tools which protect and safeguard information systems and resources from destruction, error, and abuse.
  • CO8: Assess the challenges posed by enterprise applications used in platforms for new cross-functional services using best practices for enterprise-wide application implementations.
  • CO9: Appraise the business benefits of using intelligent techniques for knowledge management, and the role of information systems in supporting the activities of managers and management decision making based on the foundational principles of IT management for business models.
  • CO10: Justify the factors in building new systems which produce organizational change using IT management principles.
  • CO11: Analyze the principle risk factors in information systems projects and the strategies for managing project risk and system implementation.
  • CO12: Appraise the issues and technical alternatives to be considered when developing international information systems using IT global management principles.

Assignment Requirements

This course has a strong writing component. The goal is to organize, synthesize, and demonstrate your comprehension of core concepts investigated during this course by applying a combination of the terms, concepts, and details you have learned in a systematic way. As important as "the details" that you analyze and arrange in your writing, however, are the conclusions you draw from those details, and your predictions, responses to, and ultimate interpretation of those details.

Weekly Forum Activities

Most weeks of this course you will participate in a forum activity. Each forum activity will consist of one or more threads/topics. The assignments may involve discussion or debate. The questions are designed to allow you to apply what you have learned in the chapter to real-world scenarios or hypothetical, but realistic, situations. Post your 250-word answers to the questions in each thread preferably prior to 11:55 p.m. ET on Thursday. The only exception to the Thursday deadline is week one of the course when your initial post will not be due until Sunday. Please do not be late with this post because your classmates will be relying on you to post on time to give them a post to respond to later in the week. A discussion period will then ensue from Thursday through Sunday. Read your classmates' posts and post at least two 100-word follow-up messages to your classmates’ posts in each thread prior to 11:55 p.m. ET on Sunday. Some threads may require you to post more than two replies, so make sure you read the directions carefully. Of course, you may always post more than the required number of replies and you are encouraged to continue participating in the discussion even after you have met the minimum number of posts required. Your forum participation will be considered at the end of the semester if your grade is on the borderline. Borderline grades will only be rounded up if you have exceeded the minimum requirements on the forum and shown insight and critical thinking in all of your posts and replies. Your follow-up posts must contain substance and should add additional insight to your classmates’ opinions or challenge their opinions. It is never sufficient to simply say, “I agree with what you wrote” or “I really liked your post.” You must use your follow-up posts as a way to continue the discussion at a high level of discourse. Be sure to read the follow-up posts to your own posts and reply to any questions or requests for clarification, including questions posted by your professor. You will be expected to log into the classroom several times each week to participate in the class discussion. Forum postings are a large part of your grade and I will be looking for quality and depth in your postings.

Midterm - Case Study#1

Please read and review the Chapter 6 Case Study:

Trouble with the Terrorist Watch List Database (page 240 of your text)

After your review, please answer the following questions and formulate them into an APA formatted paper:

  1. What concepts in this chapter are illustrated in this case?
  2. Why was the consolidated terror watch list created? What are the benefits of the list?
  3. Describe some of the weaknesses of the watch list. What management, organization, and technology factors are responsible for these weaknesses?
  4. How effective is the system of watch lists described in this case study? Explain your answer.
  5. If you were responsible for the management of the FBI’s Terrorist Screening Center (TSC), what steps would you take to correct some of these weaknesses?
  6. Do you believe that the terror watch list represents a significant threat to individuals’ privacy or Constitutional rights? Why or why not?
  7. Describe your understanding of the Traveler Redress Inquiry Program (TRIP), and provide at least two pros and cons to this initiative.
  8. Describe the current status of “Secure Flight.” Has TSA been able to overcome the privacy concerns?


  1. Write in APA format
  2. Each item will have a proper APA heading
  3. Response to each of the 1-8 items above must be at least 30 words
  4. The paper must have at least five (5) reputable sources with proper citations from these sources
  5. Please submit by the due date

Final - Case Study #2

Please read and review the Chapter 14 Case Study:

JetBlue and WestJet: A Tale of Two IS Projects (page 556 of your text)

After your review, please answer the following questions and formulate them into an APA formatted paper:

  1. How important is the reservation system at airlines such as West Jet and JetBlue? How does it impact operational activities and decision-making?
  2. Evaluate the key risk factors of the projects to upgrade the reservation systems of West Jet and JetBlue.
  3. Classify and describe the problems each airline faced in implementing its new reservation system. What management, organization, and technology factors caused those problems?
  4. Describe the steps you would have taken to control the risk in these projects.
  5. Perform research to learn more about the Sabre system. What is it? How did come about?
  6. JetBlue had the opportunity to learn from the problems encountered by West Jet during its migration. What options did West Jet have to learn from another company who faced a similar situation? What would you recommend to the leadership team?
  7. Do you believe the West Jet problem is mostly IT-related, or do you think that poor leadership and planning caused the catastrophe? Explain.
  8. Why do you think that West Jet has slowed down its growth plans, such as the RBC West Jet MasterCard? What does a credit card have to do with the IT issues? Explain.


  1. Write in APA format
  2. Each item will have a proper APA heading
  3. Response to each of the 1-8 items above must be at least 30 words
  4. The paper must have at least five (5) reputable sources with proper citations from these sources
  5. Please submit by the due date

Term Paper

  1. You must write a 12-15 page term paper according to the assignment description provided by your professor.
  2. Your term paper outline is due at the end of week 2.
  3. Your term paper is due at the end of week 7.
  4. In addition to the 12-15 pages of the body of the paper itself, you must include a title page, abstract page, and a references page.
  5. Your title page must include the title of your paper, the date, the name of this course, your name, and your instructor’s name.
  6. You’re in-text citations and your references page must be written in APA citation style.
NameGrade %
Forums 25.00 %
Week 1 Forum 3.13 %
Week 2 Forum 3.13 %
Week 3 Forum 3.13 %
Week 4 Forum 3.13 %
Week 5 Forum 3.13 %
Week 6 Forum 3.13 %
Week 7 Forum 3.13 %
Week 8 Forum 3.13 %
Assignments 25.00 %
Term Paper Outline 5.00 %
Term Paper 20.00 %
Case Studies 50.00 %
Midterm - Case Study#1 25.00 %
Final - Case Study #2 25.00 %

The required book(s) will be available for purchase from the APUS Bookstore in a VitalSource e-book format.

Starting April 2016 this title & edition has moved to VitalSource. The VitalSource e-book is provided via the APUS Bookstore. Please visit for more information.

Selected Bibliography

Association for Computing Machinery (ACM):

IEEE Computer Society:

Project Management Institute (PMI):

Book Title:Management Information Systems: Managing the Digital Firm, 16th ed.
Publication Info:Pearson
Author:Laudon, K. and Laudon, J.
Unit Cost:$159.99
Electronic ISBN:9780135192047
Electronic Unit Cost:$74.99

Previous Syllabi

Not current for future courses.