This course focuses on the principles, practices, and processes of dispute and conflict resolution. The course draws on interdisciplinary materials from social science, decision theory, management/labor relations, law, and others. Course curriculum incorporates a review of non-binding dispute resolution strategies such as negotiation and mediation, binding strategies including arbitration, and psychological challenges to overcoming conflict such as cognitive perception biases.
After successfully completing this course, you will be able to:
1. Discuss the stages of litigation in the U.S. and the points at which it is appropriate to consider using Alternative Dispute Resolution (ADR) to resolve disputes.
2. Explain the general characteristics of ADR.
3. Discuss several significant ethical issues involved in negotiation.
4. Contrast mediation to adversarial dispute resolution models like arbitration and trial.
5. Explain the purpose and process of the Summary Jury Trial and Mini-Trial process and explain the advantages and disadvantages.
6. Describe the application of interest arbitration, particularly with regard to public sector employment.
7. Identify codes of ADR professional conduct.
Websites: In addition to the required course texts the following public domain websites are useful. Please abide by the university’s academic honesty policy when using Internet sources as well. Note website addresses are subject to change.
American Public University System, 111 W. Congress Street, Charles Town, WV 25414 | Toll Free: 877-755-2787
American Public University System (APUS) is accredited by the Higher Learning Commission (HLC) and is a wholly owned subsidiary of American Public Education, Inc. (APEI). Pursuant to a contractual arrangement, APEI provides certain services for the benefit of APUS, subject to APUS oversight and ultimate authority. Pursuant to a license, APEI may use APUS’s trademarks and other intellectual property in its performance of those services. American Public University System, American Public University, and American Military University are not affiliated with American University or the U.S. Military.