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Course Details

Course Details

Course Code: EDMG420 Course ID: 3344 Credit Hours: 3 Level: Undergraduate

This course examines media management during local/national disasters and/or events. It will also address the media and all levels of governmental response. The focus will be on actual operations and on-site issues. This course provides the student an arsenal of useable tools and techniques that are universally prescriptive and can be implemented in nearly every risk-associated situation, from public health to accidents to terrorist attacks and even to challenges to corporate reputation management. Students who complete this course will be prepared to make the best possible decisions during a crisis emergency about the affected population’s wellbeing, and communicate those decisions, within nearly impossible time constraints, and ultimately, to accept the imperfect nature of choices as the situation evolves.

Course Schedule

Registration Dates Course Dates Session Weeks
11/30/20 - 04/30/21 05/03/21 - 06/27/21 Spring 2021 Session I 8 Week session
12/28/20 - 06/04/21 06/07/21 - 08/01/21 Spring 2021 Session D 8 Week session
01/25/21 - 07/02/21 07/05/21 - 08/29/21 Summer 2021 Session B 8 Week session
02/22/21 - 07/30/21 08/02/21 - 09/26/21 Summer 2021 Session I 8 Week session
03/29/21 - 09/03/21 09/06/21 - 10/31/21 Summer 2021 Session D 8 Week session

Current Syllabi

Upon completion of this course, the student will be able to:

CO-1 Differentiate risk communications from crisis communications.

CO-2 Apply the vocabulary and definitions of crisis communications and public relations theories.

CO-3 Explore the theories of risk and crisis communications.

CO-4 Apply the components of crisis communication planning and tools, including problem definition, analysis, and implementation of intervention, evaluation, and feedback.

CO-5 Develop a Crisis Communication Plan for any organization

CO-6 Evaluate the role of the media and of various stakeholders (publics) in crisis communications.

NameGrade %
Forums 30.00 %
Student Introduction 3.75 %
Week 1 Forum 3.75 %
Week 2 Forum 3.75 %
Week 3 Forum 3.75 %
Week 5 Forum 3.75 %
Week 6 Forum 3.75 %
Week 7 Forum 3.75 %
Week 8 Forum 3.75 %
Communication Plan 40.00 %
W3 - Crisis Communications Plan 10.00 %
W4 - Technology Crisis Communication 10.00 %
W5 - Natural Disaster Crisis Communication 10.00 %
W6 - Cultural and Environmental Disasters 10.00 %
Press Release 30.00 %
W7 - Disaster Press Release 15.00 %
W8 - Community Feedback Response 15.00 %


Because of the evolving nature of homeland security, this course will make optimal use of the most recent and most relevant literature available. There is a textbook as well as a series of journal articles and other research that will come from the bibliography in this syllabus. Many of the citations will refer you to a web site for easy reference. You will need Microsoft Word and Adobe Acrobat Reader (

Like homeland security, the Internet also has an evolving nature. Some of the referenced online literature may be deleted, moved, or renamed during the course. Please be flexible. Alternative readings will be provided for any that are no longer available. If you notice that a link in the syllabus is no longer active, please advise the instructor.

The text for this course is: Fearn-Banks, Kathleen (2011), Crisis Communications: A Casebook Approach, 4th Edition, Mauwa, NJ: Lawrence Erlbaum Associates.

EDMG420 E-Book Information

You have the following viewing options for the following course textbook:

Kathleen Fearn-Banks , Crisis Communications, 4th ed.

For example:

  1. You can use the URL link(s)* below;
  2. Or, select the URL link(s)* from the Web Resources module in the navigation menu of your classroom, if available.
  3. Or, use the links in the library’s online catalog. To find the book from the catalog :
  1. Select the ‘Books and e-Books’ link
  2. If you have not utilized Library e-books, please take a moment to read about the different formats and vendors of our e-books.
  3. When ready, select the ‘Online Book Catalog’ link
  4. Click Continue to advance to the Catalog search page
  5. Search by the book’s title and/or author information to find your e-book most effectively.
  6. Once you bring up the appropriate record, the links to each vendor e-book copy are displayed.
  7. Depending on your needs and the availability of the e-book, you may want to click between all of them to find the copy most suitable for you. Printing and downloading options will vary depending on vendor allowances.

*Each of the URLs gives you different ways to look at the book.

  • Ebrary—This approach helps maintain your own bookshelf, take notes, and highlight—but limits to 5 pages of printing a visit.

  • Netlibrary—you can read directly online. Note, printing is one page at a time and, depending on number of users at any one time, you may be locked out.

  • Download or Online Reading: EBL—You can read online, check-out the book to your computer for 1 or 3 days at a time and also print roughly 20% of the content.

    If you encounter difficulties viewing the e-book, please visit the HELP/FAQs section of the Online Library. If you still have questions, please contact for assistance.

    Please Note: Stateside students will not be sent the hard copy version of this text. If you wish to purchase the text, you may do so through our recommended bookstore MBS Direct or the bookseller of your choice.

Book Title:To find the library e-book(s) req'd for your course, please visit to locate the eReserve by course #.
Author: No Author Specified
Book Title:Crisis Communications, 4th Ed - E-book available in the APUS Online Library
Publication Info:Taylor & Francis Group
Author:Fearn-Banks, Kathleen
Unit Cost:$70.02

Previous Syllabi

Not current for future courses.