HOSP310 - Management of Lodging Operations
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Focuses on the understanding of how hotels are managed from the rooms’ perspective. Managerial aspects of the front of the house departments/divisions and the back of the house departments/divisions are to ensure efficient lodging operations; topics include the overview of the lodging industry, housekeeping, front office, PBX, reservations, revenue management, forecasting, budgeting, inventory management, service, ethics, and technology.
Prerequisites
Corequisites
N/A
Schedule of Classes
| 09/26/11 - 02/26/12 |
03/05/12 - 04/29/12 |
Winter 2012 Session D - 8 Week session |
| 10/31/11 - 03/25/12 |
04/02/12 - 05/27/12 |
Spring 2012 Session B - 8 Week session |
| 11/28/11 - 04/29/12 |
05/07/12 - 07/01/12 |
Spring 2012 Session I - 8 Week session |
Course Materials
| Book Title: |
Hotel and Lodging Management: An Introduction, 2nd Ed
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| ISBN: |
0471474479
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| Publication Info: |
Wiley, 2005
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| Author: |
Alan. T Stutts, James Wortman
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| Unit Cost: |
$92.00
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