Master of Arts in Reverse Logistics Management

 

DEGREE AT A GLANCE:

    • Number of Credits
    • 36
    • Cost Per Credit
    • $ 325
    • Total Tuition*
    • $ 11,700
  • *(Before Transfer Credit)
 

Program Description

The Master of Arts in Reverse Logistics Management provides an industry-based group of courses designed to educate professionals in advanced subjects in reverse logistics as a key component in logistics management. Students will analyze how reverse logistics is being used in their military or civilian logistics organization. It will provide students with advanced knowledge of current applications of reverse logistics use and opportunities to study practical applications in domestic and international transportation and logistics scenarios. In today’s competitive global transportation and logistics business climate, organizations are always under pressure to adapt to new procedural and technological trends to improve the visibility of product and cargo flows through an ever-widening and complex supply chain. Within the next three to five years, there will be an increase in reverse logistics as a separate organizational component reporting directly to the CEO or CFO.

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Program Objectives

In addition to the institutional and general education level learning objectives, this degree also seeks the following specific learning outcomes of its graduates. With reference to each of the respective areas of reverse logistics management, graduates in this degree program will be able to:

  • Analyze and present the best practices of a reverse logistics operation.
  • Classify and explain the differences between forward and reverse logistics.
  • Compare and contrast different historical case studies of when a reverse logistics operation was a success and when it was a failure.
  • Explain the military and commercial industry history of reverse logistics compared to its current uses.
  • Conduct an informal survey of military or manufacturing or retail decision makers and explain how to appraise qualitative as well as quantitative data and reports in the use of reverse logistics processes.
  • Differentiate the financial impact of reverse logistics from financial components within a business environment.
  • Examine and compare how a real-world application of reverse logistics is improving logistics visibility in a military, manufacturing and retail environment.
  • Design and write an implementation plan to use reverse technology processes and technology within a manufacturing, retail or military organization.

Visit Career Services

According to the U.S. Bureau of Labor Statistics, transportation and logistics management is the second largest employment sector in the United States. In fact, transportation and logistics management is at the core of global supply chain management, encompassing manufacturing, distribution, retailing, recreation, and national security. National and global disasters such as the massive earthquakes of 2010 in Haiti and Chile focus on transportation and logistics management as the foundation for response and recovery to mitigate their tragic consequences. Careers in transportation and logistics management offer opportunities in not only a variety of transportation modes with global carriers, but with private and public sector organizations whose success depends on the global fulfillment of customers’ requirements. The technology of the 21st Century has truly revolutionized transportation and logistics management. The movement of information has become as important as the movement of goods and people, making it an exciting career for ambitious men and women.

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Useful Skills Within the Transportation and Logistics Field
  • Problem solving
  • Strong work ethic
  • Organizational skills
  • Communication skills
  • Project management
  • Ability to work under pressure
  • Ability to complete a task quickly
  • Ability to think quickly on your feet
  • Works well in high pressure environment
  • Ability to make strong decisions in a timely manner
  • Ability to remain focused on the tasks at hand in noisy environment

 
Careers


Career Options

To identify what education or training is typical for careers within the transportation and logistics management field, use the O*Net hyperlinks below and click on “Job Zone.” In addition, seek out the advice of fellow students and alumni working in the industry, using our mentoring program on The Quad (for current students and alumni only) or by speaking with a career coach.  

As with all majors, the education you receive serves as a foundation of knowledge that prepares you for what you may face in the professional world. This career field in particular will likely require additional education or experience.

Air Traffic Controllers
Aircraft Cargo Handling Supervisors
Airfield Operations Specialists
Airline Pilots, Copilots, and Flight Engineers
Ambulance Drivers and Attendants, Except Emergency Medical Technicians
Automotive and Watercraft Service Attendants
Aviation Inspectors
Bridge and Lock Tenders
Bus Drivers, School or Special Client 
Bus Drivers, Transit and Intercity
Captains, Mates, and Pilots of Water Vessels
Cleaners of Vehicles and Equipment 
Commercial Pilots
Conveyor Operators and Tenders
Crane and Tower Operators
Dredge Operators
Driver/Sales Workers 
Excavating and Loading Machine and Dragline Operators
First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
First-Line Supervisors of Transportation and Material-Moving Machine and Vehicle Operators
Flight Attendants
Freight and Cargo Inspectors
Gas Compressor and Gas Pumping Station Operators
Heavy and Tractor-Trailer Truck Drivers 
Hoist and Winch Operators
Industrial Truck and Tractor Operators 
Laborers and Freight, Stock, and Material Movers, Hand 
Light Truck or Delivery Services Drivers 
Loading Machine Operators, Underground Mining
Locomotive Engineers 
Locomotive Firers
Machine Feeders and Offbearers
Material Moving Workers, All Other
Mates- Ship, Boat, and Barge
Mine Shuttle Car Operators
Motor Vehicle Operators, All Other
Motorboat Operators
Packers and Packagers, Hand 
Parking Lot Attendants
Pilots, Ship
Pump Operators, Except Wellhead Pumpers
Rail Transportation Workers, All Other
Rail Yard Engineers, Dinkey Operators, and Hostlers
Railroad Brake, Signal, and Switch Operators
Railroad Conductors and Yardmasters 
Recycling Coordinators 
Refuse and Recyclable Material Collectors 
Sailors and Marine Oilers
Ship and Boat Captains
Ship Engineers
Subway and Streetcar Operators
Tank Car, Truck, and Ship Loaders
Taxi Drivers and Chauffeurs
Traffic Technicians
Transportation Attendants, Except Flight Attendants
Transportation Inspectors
Transportation Vehicle, Equipment and Systems Inspectors, Except Aviation 
Transportation Workers, All Other
Wellhead Pumpers

Getting Started: Internships

Gaining real life experience is an ideal way to start a new career. Below are a few examples of places that offer internships for both graduate and undergraduate transportation and logistics management students:

DHL
Hub Group 
JBHunt
Walgreens

In addition to the organizations mentioned above, there are government organized internship programs which provide students or recent graduates the opportunity to gain real life experience. Many require students to maintain either a half-time or full-time student status. The best way to identify potential opportunities such as these is to contact branch offices directly, to search USAJobs.gov, or to look at the agencies career portal.  Keep in mind these positions are not always posted online, so direct contact with the agency is key.

Pathways

The Pathways Program is a federal initiative that offers internship programs for current students and training and career development opportunities for recent graduates. Recent graduates must apply within two years of degree or certificate completion (except for veterans, due to their military service obligation, will have up to six years to apply).The internship program for current students replaces the former Student Career Experience Program (SCEP) and Student Temporary Employment Program (STEP).

The Presidential Management Fellows Program (PMF)

PMF is designed to attract to federal service outstanding men and women from a wide variety of academic disciplines who have a clear interest in, and commitment to, a career in the analysis and management of public policies and programs. To be eligible for nomination, an individual must be a graduate student completing or expected to complete, during the current academic year, an advanced degree from a qualifying college or university. 

The Workforce Recruitment Program (WRP)

WRP is coordinated by the Office of Disability Employment Policy and the U.S. Department of Defense, and aims to provide summer work experience, and in some cases full-time employment, to college students with disabilities. The program develops partnerships with other federal agencies, each of whom makes a commitment to provide summer jobs and a staff recruiter. Each year, recruiters interview about 1,500 students with disabilities at college and university campuses across the nation, and develop a database listing the qualifications of each student.

Getting Hired: Government Agencies, Organizations and Search Engines

There are several government agencies and organizations that seek candidates with degrees in transportation and logistics management. The below list provides a few example places one might find employment using their degree.

 

Connect


Keeping Current: Publications and Professional Organizations
Conferences and Expositions
Get Connected: Social Media and Publications

Cyberlogs: Transportation and Logistics Management Program Facebook, LinkedIn
Logistics Daily

Quick Links

 

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Core Requirements
15 Hours
NAME
DESCRIPTION
CREDITS
RLMT500
Reverse Logistics Management
3 hours

This course is a comprehensive review of the major applications of reverse logistics principles, problems and best practices in manufacturing, retail and the military. The student will study applications from apparel, aviation, automotive, electronics, food and beverage, retailers, and sporting goods. It includes an analysis of Green applications and Carbon Footprint credits for companies.

RLMT501
Practical Applications in Economics Analysis
3 hours

This course is a comprehensive study of problem formulation and calculating return on investment (ROI) in project management such as applications for reverse logistics. The student will develop engineering economic analysis solutions to case study problems of returns, recalls, recycling, repackaging, waste management, as part of learning how to design a reverse logistics network or supply chain.

RLMT502
Decision Making Strategies in Reverse Logistics Management
3 hours

This course investigates the advanced analysis methods and techniques used to solve the pricing and packing needs of products entering the reverse logistics supply chain. The course emphasizes the most successful methods from business statistics, production and operations management, management science, and operations research fields of study. Students will be required to synthesize material from several major fields of study in order to apply it in this course. Methods of analysis will be investigated to solve these problems including probability concepts and their applications, statistical quality control, process design, forecasting, inventory control, waiting line models, transportation and assignment methods, decision analysis, and simulation modeling

RLMT503
Reverse Logistics Policies and Regulations
3 hours

This course covers government rules, regulations, policies, etc. that govern reverse logistic operations. These policies and regulations will be analyzed toward their impact on product production, manufacturing, and retail industry. The impact of the overall reverse logistics network designs and distributions will be studied from case studies. The impact on the financial elements of a company engaging in reverse logistics practices will be examined from a return on investment and sound business planning.

RLMT525
Research Methods in Reverse Logistics Management
3 hours

This course in research methods will prepare the reverse logistics management graduate student to understand material and issues associated with, but not limited to, the logic of the scientific method, research design, and qualitative and statistical analysis of data focused on any aspect of reverse logistics issues or problems. Students will be afforded the opportunity to begin to conduct research on topics within the field of reverse logistics management. This course is intended to provide a foundation from which the student may use the knowledge and practices gained in this course throughout the rest of their graduate program


Major Requirements
18 Hours
NAME
DESCRIPTION
CREDITS
Choose 12 Credit Hours from the following:
RLMT600
Global Reverse Logistics Management
3 hours

This course is a comprehensive examination of the global factors affecting reverse logistics drivers from major companies to small businesses. The student will examine and analyze disaster logistics and how it affects the resiliency of a global supply chain.

RLMT610
Technology in Reverse Logistics Operations
3 hours

This course studies the use of GPS, RFID and bar coding technology used to track and trace products through the forward supply chain and the reverse logistics process. The student will study the complex issues of data synchronization facing today’s reverse logistics manager.

RLMT620
Resource Commitment and Performance in Reverse Logistics
3 hours

Students in this course analyze the resources needed to establish and implement a reverse logistics operations in manufacturing and in retail stores. Emphasis is placed on analysis and way to measure the return on investment and other performance measures to ensure a successful reverse logistics operation.

RLMT630
Recalls and Returns Management
3 hours

This course is a focused and comprehensive examination of the recalls programs of major manufacturing companies around the world, as a thorough study of how a returns program can enhance the revenue stream of a retail store.

RLMT640
Network Design in Reverse Logistics
3 hours

A comprehensive study of the central returns centers, its layout, the facilities, and training needed to successfully operate in today’s global market place. Emphasis on project management knowledge, use of diagrams and flowcharts are used to design a network process for a manufacturing firm and for a retail organization.

Choose 6 Credit Hours from the following:
RLMT645
Advanced Green Logistics
3 hours

This course examines the organization, planning, and controlling of recycling, reclaimed materials, and reclaim centers projects that are designated as Green. The student is provided practical knowledge on Green project planning, managing Green project scope, and sustainment and environmental risk management.

RLMT650
Reverse Logistics in the Retail Industry
3 hours

This course is a focused and comprehensive examination of how different retail industries implement reverse logistics programs. The focus is on food and beverage, apparel, automotive, sports, hotel operations, and consumer electronics. Attention is focused on data synchronization inventory management comparing the forward and reverse logistics chains.

RLMT655
Reverse Logistics and Hazardous Materials
3 hours

This course studies the handling of hazardous materials in reverse logistics operations. The study designs a forward and reverse logistics chain to identify and analyze the point where the product become hazardous to workers in recycling, returns, and waste movement. The student will study the regulatory issues that govern the legal and illegal activities of returns through case studies.


Final Program Requirement
3 Hours
NAME
DESCRIPTION
CREDITS
RLMT699
Reverse Logistics Theory Capstone
3 hours

A study of the reverse logistics function, its role in society, and the theory that provides the underpinning manufacturing and retail management business today. The course will provide an understanding of general principles of reverses logistics as compared to forward logistics and the supply chain concept. Topics covered include revenue generation, return on investment, Green technologies and related topics. This course may not be taken until all other courses are COMPLETED and student has a 3.0 GPA.


Graduate Electives
0 Hours
Electives are typically courses available at your degree level that are not currently required as a part of your degree program/academic plan. Please visit the catalog to view a complete listing of courses.

Program Completion Rates, Median Debt and More

View more details regarding our graduation rates, the median debt of students who completed the program, and other important information.

 

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