DEGREE AT A GLANCE:
The Associates of Arts in Management lays the foundation by introducing students to the theoretical concepts and practical applications in the field of management. Students will explore the skill sets necessary to effectively lead and manage a global workforce. Topics of study include ethics, management communications, human resources management, supervision, human resource development, organizational behavior, and human relations. Successful completion of the program prepares graduates for entry-level supervisory positions and responsibilities.
Students who successfully complete the Associate of Arts in Management will have completed the following objectives:
The management degree program seeks to expand students’ academic and professional development by providing practical skills and theoretical knowledge needed to become effective managers in the global environment. The program is designed to focus on the interpersonal, managerial, human resource, leadership, communication, and critical thinking skills necessary to assess and evaluate management practices from a wide variety of organizational perspectives. The program encompasses a wide range of programs from human resources to real estate studies, all of which prepare students to pursue career opportunities in management and management-related fields such as government or business, and serves as a background for further graduate study.
Useful Skills within the Management Field
Decision Making - Weighing out the options in a situation or a problem and logically choosing the best course of action.
Administrative Services Managers
Managers, All Other
Gaining real life experience is an ideal way to start a new career. Below are a few examples of organizations that offer internships for both graduate and undergraduate management students:
Arts & Business Council of New York
Comptroller of the Currency—Administrator of National Banks
Congressional Management Foundation
Department of the Interior—Office of Secretary Management Intern Program
Friendship Ambassadors Foundation
Office of Management and Budget
In addition to the organizations mentioned above, there are government-organized internship programs that provide students the opportunity to gain experience while attending school. Many require students to maintain either half-time or full-time status. The best way to identify potential opportunities such as these is to contact branch offices directly, to search USAJobs.gov, or to look at the agencies’ career portal. Keep in mind that these positions are not always posted online, so direct contact with the agency is key.
The Pathways Program is a federal initiative that offers internship programs for current students and training and career development opportunities for recent graduates. Recent graduates must apply within two years of degree or certificate completion (except veterans due to their military service obligation, will have up to six years to apply). The internship program for current students replaces the replaces the former Student Career Experience Program (SCEP) and Student Temporary Employment Program (STEP).
The Presidential Management Fellows Program (PMF)
PMF is designed to attract outstanding federal service members from a wide variety of academic disciplines who have a clear interest in, and commitment to, a career in the analysis and management of public policies and programs. To be eligible, an individual must be a graduate student completing or expected to complete, during the current academic year, an advanced degree. Graduate students who have had their degree conferred in the preceding two years from the opening of the vacancy announcement are also eligible for PMF.
The Workforce Recruitment Program (WRP)
WRP is coordinated by the Office of Disability Employment Policy and the U.S. Department of Defense, and aims to provide summer work experience and, in some cases, full-time employment to college students with disabilities. The program develops partnerships with other federal agencies, each of which makes a commitment to provide summer jobs and a staff recruiter. Each year, recruiters interview about 1,500 students with disabilities at college and university campuses across the nation and develop a database listing the qualifications of each student.
There are several government agencies and organizations that seek candidates with degrees in Management. The below list provides a few example places one might find employment using their degree.
Government Agencies and Organizations
Involvement in professional organizations is a great way to stay up-to-date on new technology, tools, and best practices in your field. Professional organizations are also a great networking opportunity. Below are a few professional organizations you may be interested in as a management major.
The American Academy of Project Management (AAPM)
Financial Managers Society (FMS)
The American Economic Association
Jan. 3-5, 2016
San Francisco, Calif.
American Society for the Advancement of Project Management- 28th World Congress
Sept. 28-30, 2015
Association for Financial Professionals
Oct. 18-21, 2015
Entrepreneurs’ Organization Global Policy Summit
Various locations globally
Financial Management Association International
Oct. 15-18, 2015
Financial Managers Society-Finance and Accounting Forum
June 14-16, 2015
Government Finance Officers Association 107th Annual Conference
May 31 - June 3, 2015
Organization Development Network
Oct. 18-20, 2015
Project Management Institute Global Congress
Oct. 11-13, 2015
Society for Human Resource Management
July 28-July 1, 2015
Las Vegas, Nev.
American Academy of Project Management (AAPM) - LinkedIn
American Management Association (AMA) - LinkedIn
American Society for the Advancement of Project Management (ASAPM) – LinkedIn
Financial Management Association International (FMA) – LinkedIn
Professional and Organizational Development Network in Higher Education (POD) - LinkedIn
Project Manager Networking Group - LinkedIn
Society for Human Resource Management (SHRM) – LinkedIn
In addition to the institutional and general education level learning objectives, the Associate of Arts in Management, Retail Management concentration, also seeks the following specific learning outcomes of its graduates. With reference to each of the respective areas of Retail Management, graduates in this degree program will be able to:
Microeconomics is an overview course that covers how households (consumers), firms (producers), and governments interact in competitive and other markets to set prices, and determine what and how much is produced. Key concepts introduced include the role of scarcity and choice, incentives and competition, and the law of supply and demand.
This course is designed to provide basic principles from the behavioral sciences that apply to establishing positive relationships among individuals in the work setting. Through readings, critical thinking, problem solving, writing, role-playing, and case studies, students will develop basic human relations skills essential to effectively functioning in the modern workplace. These skills are applicable to relations with co-workers, supervisors, subordinate workers and customers. The student will be presented with basic concepts for interpersonal relations, including individual differences, communications, group/team activities, cultural relations, leadership, mentoring, customer satisfaction and ethics. This knowledge will then be applied in their analysis of case studies, scenarios, and problem solving exercises in order to develop interpersonal skills that can be used in actual work situations. (Prerequisite: ENGL101)
Pre Reqs: Proficiency in Writing(ENGL101)
This course provides a basic overview of supervision in the workplace including the supervisor's role in management. The course explores goal setting, problem solving, staffing and the training and development of employees. Other topics covered include the Human Resource Professional's role in leading the workforce, effective communications and stimulating improved quality management within the organization. The course is designed as a practical guide for the supervisor or manager and provides key leadership concepts and skills to improve quality standards and achieve established goals within the organization, ultimately improving working relationships, and spurring the organization on to greater productivity and success. (Prerequisite: ENGL101)
Pre Reqs: Proficiency in Writing(ENGL101)
Recent scandals have shown us that in business, there’s a lot more at stake than the bottom line. Ethical behavior in organizations is a topic that warrants exploration. The purpose of this course is to investigate some of the ethical issues facing businesses including acceptable risk, intellectual property, workers’ rights, whistle-blowing, ethical leadership, outsourcing, and ethical issues in marketing. Students will be asked to reflect and examine how one comes to terms with being a good citizen and business person that attempts to prevent the dark side of business ethics.
Students taking this course should not take MGMT201. Students will define the basics of retail management functions, principles and techniques found in today's marketplace. Students will also explore ideal characteristics and responsibilities of an effective department or store manager ranging from legal and safety scenarios to understanding the role and importance of logistics to various retail establishments. Embedded in this study of retail organization fundamentals is a focus on the individual, as a contributor, their roles and responsibilities in the retail environment. While, the organizational structure of a retail store may vary by the size and type of the business, most tasks involved with operating a retail business are similar. Some exceptions that are studied include the reality that small or independent retail stores may combine many sectors together under one division, while larger stores create various divisions for each particular function along with many layers of management. A small specialty shop may have all of its employees under one category called Store Operations. A large department store may have a robust staff consisting of a manager, assistant manager and sales associates for its Sporting Goods department, Home and Garden, Bed and Bath, and each additional department. Students will have the opportunity to explore these variations.
Students will receive an introduction to customer relations principles including the concepts and practices for delighting customers in ways that lead to effective customer satisfaction. Students will be introduced to the basics of customer relations functions, describe ideal characteristics of good customer relations, and apply them to individuals in both small and large retail organizations. Customer relations is the front line interface between an organization and its constituents. How customers are greeted and treated can influence decisions to do business with a particular retail enterprise. Effective customer relations strategies include effective listening, oral and written communication, analytical and problem solving skills and teamwork based on the organization's commitment to meet customer needs while making customers feel welcome and valued. Customer service in this class is focused on applications and recognition of professional skills and culture required in a retail environment to provide outstanding customer service. Also included will be a discussion of impact that poor customer relations can have on company reputation, retail success and sustainability of customer loyalty. Methods and approaches to addressing problems will be applied including management of conflicts when they occur.
Retail inventory management is a strategic factor in retail environment success. In this course students review Retail inventory management processes and methods used to keep track of stock. These methods control ordering, shipping, receiving, tracking inventory, retail turn-over, and storage. Retail inventory management is a significant factor in managing a business’ profits at a steady margin as well as reducing theft and loss of inventory. Many retail businesses lose money every year because they do not have a successful inventory management system in place. Students will review the following functions for a retail business: Tracking and managing the inventory for the business to keep up with store markdowns; Evaluating how well groups of products perform in sales; Provides analysis for comparison shopping with competitors; Collecting data on the sales and inventory of individual stores using SKU; and Methods to accurately review inventory. Students will distinguish between large and small retail organizations, and variations in inventory management based upon the nature of the inventory (perishable, seasonal, fashion, etc) An analysis of skills, tools, and resources required for effective inventory management will be reviewed as well as strategies for keeping inventory current and ways to identify and mitigate inventory management challenges and risks in order to support retail organization profitability.
This course enables students to identify, define, and explain risk situations and to develop management concepts, techniques and processes and understand from a company perspective the impact of safety and compliance policies. To understand risk management students will examine risk management origins and trends from an insurance perspective in retail and develop skills in interpreting the impact that unresolved risk management issues can have on compliance, safety and the bottom line. Risk management is about insurance and developing policies to mitigate risk. This strategic focus and its application are covered in this class.
Students will define the commercial safety environment and extrapolate various trends in commercial safety, to include strategies and characteristics of a safe work environment, and ways to mitigate potential safety risks. Students will review and analyze case studies and scenarios about employee safety policies and practices and examine the manager’s role to drive safety compliance in order to sustain brand image. In addition, they will examine team safety training and understand practices that emphasize the importance of individual compliance. Students will identify how to establish a corporate safety structure and define and explain the characteristics of an effective commercial safety training system. Finally an examination of best practices to protect employees and to drive continuous improvement in safety practices will be conducted by students.
During this course, students will develop a basic vocabulary and application of finance functions and principles. Students will describe the importance of knowing retail based calculations such as retail pricing, markup, and gross profit. They will relate the concepts of retail math (initial margin, markdown, shrinkage, gross profit dollars and percents) to finance and to the overall business success of the retail enterprise. They will define and apply ending inventory, retail cost, cost compliment, net profit, net sales, controllable expense, and non-controllable expense. Students will examine how retail finance can be applied to products and services in a wide variety of situations and how to review a project and evaluate the financial situation.
This course is designed to provide a solid foundation for undergraduate study in the online environment. Students will be introduced to learning theory, the tools available in the online classroom and campus, and online research. Identification of personal learning style allows students to improve their study/learning techniques and prepares them to succeed in college level courses. Students will be introduced to formatting and citation styles. APUS policy and procedure is addressed. There is an emphasis on written communication to assist students in the transition to the online environment.
This course is a culminating course for the Associate of Arts in Management degrees. It is designed to allow the student to review, analyze and integrate the work the student has completed toward a degree in Management. The student will complete an approved academic project or paper that demonstrates your grasp of management study. This is a culminating course to be taken after all other Associate of Arts in Management courses have been satisfactorily completed. Student must have SOPHOMORE standing to register. This course is to be taken as the LAST course in the AA in Management program
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